Online Giving Program Manager
Description
Online Giving Program Manager (Remote)
Location: Remote
About Us:
W are dedicated to making a difference in the world through impactful philanthropy and innovative giving solutions. We are seeking a passionate and strategic Online Giving Program Manager to lead our digital fundraising efforts and drive our online giving initiatives. If you have a knack for creating compelling online campaigns, analyzing data to optimize results, and working with a dynamic team, this role is for you.
Position Overview:
As the Online Giving Program Manager, you will be responsible for developing, implementing, and managing our online giving programs. Your role will involve creating and executing strategies to enhance donor engagement, increase online donations, and expand our digital fundraising footprint. You will work closely with cross-functional teams to ensure alignment with our organizational goals and maximize the impact of our online giving efforts.
Key Responsibilities:
- Develop and Implement Online Giving Strategies:
- Design and execute comprehensive online giving strategies to meet and exceed fundraising goals.
- Create and manage digital campaigns, including email marketing, social media, and online events.
- Collaborate with the marketing team to develop engaging content and promotional materials for online campaigns.
- Optimize Online Donor Experience:
- Enhance the user experience on our donation platforms to ensure a seamless and user-friendly process for donors.
- Monitor and analyze donor feedback to continuously improve the online giving experience.
- Implement best practices for online fundraising and stay up-to-date with industry trends.
- Data Analysis and Reporting:
- Track and analyze key performance metrics for online giving campaigns, including donor acquisition, retention, and conversion rates.
- Prepare detailed reports and insights for senior management to inform strategic decision-making.
- Use data-driven insights to optimize campaigns and improve overall fundraising performance.
- Engage and Cultivate Donors:
- Develop and execute strategies for donor stewardship and retention, including personalized communication and engagement activities.
- Create and manage donor recognition programs to acknowledge and celebrate contributions.
- Foster relationships with key stakeholders and influencers to support online fundraising efforts.
- Collaborate with Cross-Functional Teams:
- Work closely with the development team to align online giving strategies with overall fundraising goals.
- Coordinate with the IT team to ensure the functionality and security of online donation platforms.
- Partner with the content and design teams to create compelling visuals and messaging for online campaigns.
- Manage Online Giving Platforms:
- Oversee the management and maintenance of online donation platforms and tools.
- Ensure that all online giving systems are integrated and functioning effectively.
- Troubleshoot and resolve any issues related to online giving platforms.
- Budget and Resource Management:
- Develop and manage the budget for online giving initiatives, ensuring cost-effective use of resources.
- Identify and evaluate new tools and technologies to enhance online giving capabilities.
- Provide recommendations for investment in new technologies or platforms as needed.
Qualifications:
- Bachelor’s degree in Marketing, Nonprofit Management, Fundraising, or a related field.
- Minimum of 5 years of experience in online fundraising, digital marketing, or a similar role.
- Proven track record of successfully managing and executing online giving campaigns.
- Strong understanding of online fundraising platforms, tools, and best practices.
- Excellent analytical skills with the ability to interpret data and make data-driven decisions.
- Exceptional written and verbal communication skills, with a talent for creating compelling content.
- Demonstrated ability to work collaboratively with cross-functional teams in a remote work environment.
- Highly organized with strong project management skills and the ability to manage multiple priorities.
What We Offer:
- Competitive salary and benefits package.
- Flexible work schedule and the opportunity to work remotely.
- Professional development and growth opportunities.
- A supportive and inclusive work culture.
How to Apply:
If you are a strategic thinker with a passion for online giving and a track record of success in digital fundraising, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.