Online Internal Communications Manager

Location: Remote

About Us:

We are a dynamic and forward-thinking organization that fosters a culture of collaboration, transparency, and innovation. Our team is growing, and we are seeking an Online Internal Communications Manager to enhance our internal communications strategy, ensuring that our employees are engaged, informed, and connected.

Job Overview:

As the Online Internal Communications Manager, you will develop and execute effective communication strategies that align with our organizational goals. Your role will involve managing internal communication platforms, creating engaging content, and facilitating seamless information flow across all levels of the organization. You will be critical in shaping the internal communication landscape and ensuring our employees are well-informed and motivated.

Key Responsibilities:

1. Strategy Development and Implementation:
   • Design and implement a comprehensive internal communications strategy that supports organizational objectives and fosters a positive workplace culture.
   • Develop and manage a content calendar for internal communications, ensuring timely and relevant updates.
2. Content Creation and Management:
   • Create compelling and engaging content for various internal communication channels, including newsletters, intranet posts, and announcements.
   • Collaborate with key stakeholders to gather information and ensure accuracy and consistency in messaging.
3. Internal Communication Platforms:
   • Oversee the management and maintenance of internal communication platforms, such as the company intranet, collaboration tools, and digital signage.
   • Ensure all communication channels are user-friendly, accessible, and aligned with best practices.
4. Employee Engagement:
   • Develop and implement initiatives to enhance employee engagement and satisfaction through effective communication.
   • Monitor employee feedback and address concerns promptly to maintain a positive and inclusive work environment.
5. Metrics and Reporting:
   • Track and analyze the effectiveness of internal communication efforts using key performance indicators (KPIs) and feedback mechanisms.
   • Prepare regular reports on communication activities, employee engagement, and platform usage.
6. Crisis Communication:
   • Develop and execute crisis communication plans to address any internal issues or emergencies that may arise.
   • Provide timely and accurate updates to employees during critical situations.
7. Collaboration and Coordination:
   • Work closely with HR, leadership, and other departments to ensure alignment of internal communication strategies with organizational goals.
   • Coordinate with external vendors or partners as needed to support communication initiatives.
8. Training and Support:
   • Provide training and support to employees on effectively using internal communication tools and best practices.
   • Serve as a resource for employees seeking guidance on internal communication matters.

Qualifications:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field. Master’s degree preferred.
• Minimum of 5 years of experience in internal, corporate, or related roles.
• Proven track record of developing and executing successful internal communication strategies.
• Excellent written and verbal communication skills, with the ability to create engaging and persuasive content.
• Strong proficiency with internal communication platforms, such as intranet systems, collaboration tools, and content management systems.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
• Exceptional interpersonal skills and the ability to build relationships across all levels of the organization.
• Analytical skills with experience in measuring and reporting on communication effectiveness.

Preferred Skills:

• Experience with remote or distributed teams and understanding the unique challenges of remote communication.
• Familiarity with current trends and best practices in internal communications and employee engagement.
• Proficiency in using communication analytics tools and software.

Benefits:

• Competitive salary and performance-based bonuses.
• Flexible working hours and remote work opportunities.
• Comprehensive health, dental, and vision insurance.
• Professional development opportunities and career growth potential.
• Collaborative and supportive work environment.

Application Process:

To apply for the Online Internal Communications Manager position, please submit your resume and a cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application and exploring how you can contribute to our team.